Shipping policy
Thank you for shopping with The Hus Edit. We aim to ensure your order arrives safely and promptly.
Processing Times
All orders are processed within 1–3 business days unless otherwise stated.
Orders placed on weekends or public holidays will be processed on the next working day.
During busy periods, launches or seasonal promotions, processing times may be slightly longer.
UK Shipping
We currently ship within the United Kingdom.
Shipping rates are calculated at checkout based on the size, weight and destination of your order.
Estimated delivery times after dispatch:
- Standard Delivery: 2–5 business days
- Express Delivery (if available): 1–2 business days
Please note that delivery times are estimates and cannot be guaranteed.
International Shipping
We may offer international shipping to selected destinations.
If international shipping is available at checkout, please note:
- Delivery times vary by country
- Customs delays may occur
- Import duties, taxes and fees are the responsibility of the customer unless stated otherwise
Order Tracking
Where available, tracking details will be sent to your email once your order has been dispatched.
Delays
While we do our best to meet delivery estimates, delays can occasionally occur due to:
- Courier issues
- Weather disruption
- Customs processing
- Peak seasonal demand
- Circumstances outside our control
We are not liable for delays caused by third-party couriers.
Incorrect Addresses
Please ensure your shipping address is correct at checkout.
We cannot be responsible for orders shipped to incorrectly entered addresses.
If you notice an error, contact us as soon as possible at tracey@thehusedit.com
and we will do our best to help before dispatch.
Lost or Damaged Parcels
If your parcel arrives damaged or appears lost in transit, please contact us within 7 days of the expected delivery date at:
tracey@thehusedit.com
Please include your order number and any relevant photos so we can assist promptly.
Split Shipments
Some orders may arrive in separate parcels depending on product availability or courier requirements.
Contact Us
If you have any shipping questions, please contact:
The Hus Edit
tracey@thehusedit.com
+44 7547 100504